- 24/7Support
- Live chatScizino support
- 1800 858 858Help line
Reaching the editors
| Item | Value |
|---|---|
| Our email | contact@scizino.com |
Corrections go to the email above: send the page address and what changed, whether a figure no longer matches Scizino's terms or a link is broken. We compare every report with the official pages before editing, so a screenshot of the current offer helps. We promise no fixed reply time and do not answer on behalf of the casino.
Scizino's own support channels
| Item | Value |
|---|---|
| Scizino support | 24/7, live chat and email |
| contact@scizino.com |
For anything tied to your account, go straight to Scizino. Support works 24/7 via live chat and email: contact@scizino.com in the T&C, support@scizino.com in the FAQ. Complaints, account closure and duplicate-account questions are listed for the contact@ address. Keep your username and transaction details ready. Scizino publishes no reply time for email, while live chat runs around the clock.
What we can't help with
This guide cannot see your balance, release a withdrawal, reverse a verification decision or credit a missed bonus. If a dispute with Scizino stays unresolved, the T&C name Costa Rican law and courts; no Australian regulator is listed for this casino. For gambling worries rather than account problems, call Gambling Help Online on 1800 858 858.
Who answers which Scizino question
| Question | Channel | Who answers |
|---|---|---|
| Mistake on a page | Our email | The editors of this guide, after checking the official page. |
| Account, bonus, payouts | 24/7, live chat and email | Scizino support only; this guide has no access to accounts. |
| Closure or second account | contact@scizino.com | Scizino through the T&C address, which handles closures and duplicates. |
| Address given in the FAQ | support@scizino.com | Scizino support as well; the FAQ lists this second address. |
| Complaint about the casino | contact@scizino.com, Dispute resolution | Scizino first, then its Dispute resolution procedure if still unresolved. |
| Gambling problem | Gambling Help Online 1800 858 858 | A national service independent of Scizino, open day and night. |
What to put in your email to us
- The full address of our page where a figure or wording looks wrong.
- What exactly is wrong, quoted word for word as it appears on the page.
- Where the correct version is: the official page name and the day you saw it.
- For Scizino support: your username or account ID, never your password or card number.
- Transaction date, amount and method whenever the question concerns a deposit or payout.