What data this site handles
We have no login, no payment forms and no link to your Scizino account, so nothing from your casino balance, bets or documents reaches us. When you email us, we receive your address and whatever the message contains, and we use it only to answer and to fix the page you mention. Messages are not passed to Scizino or sold to anyone.
Like any website, the server that delivers these pages receives your IP address, browser type and the page requested; that is how the web works, not a tracking choice. No fixed retention period for these logs is set in this policy. Clicking a button that leads to Scizino takes you to the casino's own site, where its privacy rules apply. According to Scizino's FAQ, the casino keeps player data for 5 years and protects connections with TLS 1.2.
Data map of this Scizino guide
| Data | Collected | Why |
|---|---|---|
| User account | no | - |
| Tracking cookies | no | - |
| Third-party analytics | no | - |
| Server logs (IP, browser) | yes | security and errors |
| Email to our team | only if you write | reply and fixes |
- No sign-up exists here, so there is no profile to store.
- No tracking cookies, so your visits are not profiled or sold.
- No third-party statistics scripts load on any of these pages.
- Server logs serve security and error fixing, nothing else.
- An email reaches us only when you choose to write one.
- Your message is used to reply and fix pages, then deleted after closure.
Cookies and local storage
This guide does not need cookies to work: pages load without an account and without a consent wall. Your browser may still cache files such as images and stylesheets to load pages faster next time, and you can clear them in its settings at any moment. Scizino sets its own cookies once you move to the casino, and those are governed by its policy, not ours.
Data Scizino asks for, and why it matters
| Data | Value | What it means |
|---|---|---|
| ID or passport | at first withdrawal and at any time | Have the document ready before requesting a payout, or the withdrawal waits. |
| Proof of address | no older than 3 months | Use a recent utility bill; older paperwork gets rejected and restarts the check. |
| Payment card | checked again | Each new payment method triggers another check, so stick to one where possible. |
| Selfie and calls | selfie with ID, video call, phone call | Expect a camera or phone check confirming that the account holder is really you. |
| Data kept for | 5 years | Documents you upload stay on file for that period, even after you stop playing. |
| Site connection | TLS 1.2 | Uploads travel encrypted; still send them only from a device you control. |
| Document review | up to 24 h | Allow a full day for the review before counting on the payout window. |
Your rights over your data
You can ask us at any time which emails from you we still hold, ask for corrections, or ask us to delete them. We reply from the same address and delete correspondence once the issue is closed, unless you ask us to keep it. Data held by Scizino, including identity documents sent for verification, can only be requested from the casino itself, via contact@scizino.com.
How to use your data rights here
| Right | Available | How to ask |
|---|---|---|
| Access to your data | yes | Email us and ask which messages from you we still hold. |
| Correction | yes | Tell us what is wrong in your details and we update it. |
| Deletion | yes | Ask us to delete your emails; casino data needs a request to Scizino. |
| Objection | yes | Write that you object, and we stop using your email for anything. |
- Write from the same email address you used to contact us.
- Put the word privacy and the right you are using in the subject line.
- Describe which messages or details the request covers.
- Wait for a personal reply from the same address, with no forms involved.
- Confirm deletion when asked, so nothing stays in our mailbox.
- Send requests about casino data, such as ID copies, to contact@scizino.com.
Questions about this policy
Send privacy requests about this guide to the email on the contact page and mention privacy in the subject line. We answer every request personally, without forms, bots or any automated replies.